Your Privacy is Fully Protected

1. Definitions and Scope of This Policy

This Privacy Policy describes the personal data management practices of dapat44 ("we", "platform", "website") in relation to all users who register, browse or use the services provided on the dapat44.one website.

By creating an account or continuing to use dapat44's services, you acknowledge that you have read and understood this policy. If you do not agree with any of the terms stated, you are advised not to continue using this platform.

In this policy, "personal data" means any information that can be used to identify you directly or indirectly, including your name, identity card number, email address, mobile phone number and financial details.

2. Information We Collect

dapat44 collects various categories of information to ensure the platform operates safely and efficiently. The information we collect is as follows:

2.1 Information You Provide Directly

• Full name as on your identity card (MyKad)
• An active and valid email address
• A Malaysian mobile phone number
• Date of birth for age verification (21 years and above)
• The username and password you create
• Bank account or e-wallet details for deposit and withdrawal purposes
• Any identity verification documents requested during the KYC (Know Your Customer) process

2.2 Information Collected Automatically

• IP address and general location of your device
• Web browser type and operating system used
• Session data including pages visited and duration of use
• Transaction logs including the date, time and amount of deposits or withdrawals
• Game data such as betting history and game results

3. How We Use Your Information

The personal information collected is used only for legitimate purposes related to the operation of the dapat44 platform, including:

• Creating and verifying your user account
• Processing deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX (online banking) and cryptocurrencies (USDT, BTC, ETH)
• Verifying your identity to meet legal compliance and anti-fraud requirements
• Sending notifications related to your account, transactions, bonuses and promotions
• Detecting and investigating suspicious activity or violations of the terms of use
• Improving the user experience based on platform usage patterns
• Complying with the international licensing requirements that govern dapat44's operations
• Providing 24/7 customer support via live chat and email in Malay and English

We do not use your information for any purpose outside the scope stated above without obtaining your consent first.

4. Data Storage and Retention Period

Your personal data is stored on secure servers protected by comprehensive physical and digital security controls. Our primary servers operate in data centres that comply with international security standards.

The data retention periods are as follows:

• Active account: Data is retained for as long as your account is active and you continue to use our services.
• Closed account: Certain information may be retained for the period required by law or for audit purposes.
• Transaction logs: Financial records are retained in accordance with licensing requirements and anti-money laundering regulations.

5. Disclosure to Third Parties

dapat44 understands that your privacy is a trust that must not be taken lightly. As a principle, we do not disclose your personal information to external parties. However, there are limited situations where data sharing may occur:

• Payment processors: Transaction information is shared with payment service providers such as the FPX gateway, DuitNow and the cryptocurrency platforms we use, solely to process your transactions.
• Legal requirements: We may be required to disclose information to the relevant authorities based on a court order or valid legal requirement.
• Fraud prevention: Minimum data may be shared with security partners to detect and prevent fraudulent activity that could affect your account.
• IT service providers: The technical infrastructure providers we use may process data in a limited capacity, subject to strict confidentiality agreements.

In all of the above cases, data disclosure is made only to the minimum extent necessary and the receiving parties are bound by confidentiality and data protection obligations equivalent to this policy.

6. Cookies and Tracking Technologies

The dapat44.one website uses cookies and similar tracking technologies to improve your browsing experience and ensure the platform functions correctly.

Types of cookies we use:

• Session cookies: Used to maintain your login session and allow you to move between pages without needing to log in again.
• Preference cookies: Store your chosen settings such as language and interface display.
• Performance cookies: Help us understand how users interact with the website for technical improvement purposes.
• Security cookies: Help detect and prevent suspicious activity during your session.

You can manage or disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of some features on our platform.

7. Information Security

dapat44 implements multiple layers of technical and operational security to protect your data from unauthorised access, loss, modification or improper disclosure.

• Data encryption during transmission using TLS/SSL protocols
• Passwords are stored in hashed form using secure algorithms
• 24/7 system monitoring to detect anomalies or intrusion attempts
• Role-based access control (RBAC) for internal staff
• Regular security audits by independent parties
• A structured incident response plan in the event of any data breach

8. Your Rights as a User

As a dapat44 user, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request that inaccurate or outdated data be corrected.
• Right to erasure: In certain circumstances, you may request that your data be deleted from our systems.
• Right to restriction of processing: You may ask us to limit how we process your data in certain situations.
• Right to object: You may object to the processing of your data for certain purposes such as direct marketing.
• Right to data portability: You may request your data in a structured format for transfer to another platform.

To exercise any of the rights above, please contact our support team via live chat or email. We will process your request within a reasonable timeframe, subject to appropriate identity verification.

9. Children's Privacy and Age Restrictions

dapat44 is an online gambling platform intended exclusively for users aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21.

Every account registration requires age verification and we reserve the right to request supporting documents at any time to confirm that users meet the minimum age requirement. Accounts found to be held by underage individuals will be closed immediately and any account balance may be withheld pending investigation.

10. Changes to This Privacy Policy

dapat44 reserves the right to update or amend this Privacy Policy from time to time in line with changes to laws, technology or our business practices. Any material changes will be communicated to you through:

• A prominent notice on the dapat44 homepage or login page
• An email notification sent to the address registered to your account
• A pop-up or alert banner during your next login session

The "Last Updated" date at the top of this page will be updated whenever changes are made. Continued use of the dapat44 platform after any changes is considered your acceptance of the updated policy.

11. Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or the way we handle your personal data, please contact our Data Protection Officer through the following channels:

• Privacy email: [email protected]
• Live chat: Available 24 hours a day, 7 days a week directly from the dapat44 website
• Support language: Malay and English

We are committed to addressing every privacy-related query thoroughly. Our team will endeavour to process your request within a reasonable timeframe and will provide updates on its progress if additional time is required.